Started Unicast Maintenance Ranging - No Response received . If my answer was helpful to you please Mark as helpful or consider leaving the post some Kudos.-------------------------------------------------------------------------------------Want to save £50 off your bill by referring a friend? Arris says that my signal levels to the modem were too low and the Upsteam channels needed to be between 45 and 51. The modem will now reset its cable interface. 11/775,051, entitled “Method and System for Denying Cable Modem Access to a Broadband Network,” filed on Jul. We have made changes to keep employees safe so response and call times may be longer than usual. Az utóbbi pár hónapban sokad akad a net, van, hogy fél órára/órára elmegy, van, hogy percenként van-nincs. Please help, I'm working from home and need this to keep me in work. Since then have not had any … Press question mark to learn the rest of the keyboard shortcuts. Grounded0 Kommentaattori; 25 kommenttia 1 kuukausi sitten 28 ma on An attenuator will look like a small metal rectangular box with a [x]dB value stating how much signal it reduces ([x] being replaced with a number) if there is any fitted remove them and check the router status page again. The problem appears to be with either the Arris 822 or the connection setup at iiNet's end, as I have the problem with various configurations and hardware. Tykkää Lainaa G Käyttäjätaso 1. I'm using a new Arris SB6183 … AcquiredDownstream Channel: 291000000, ranging, Ranged Upstream Channel: update in progress, undefined. any advice? Does that look much better to you? Thank you massively for the help on this.Robin, on By clicking OK, you consent to the use of cookies. Press J to jump to the feed. I have a SB 6121 Modem. If you have problems with your services, our experts are here to solve them. Hope this helpsJake-------------------------------------------------------------------------------------I am a Virgin Media Field Technician. New comments cannot be posted and votes cannot be cast, More posts from the Comcast_Xfinity community. level 2. … Unicast Ranging Received Abort Response - Re-initializing. I might ask you to answer the questions as well, but for now, I'd like to see the signal levels and signal to noise ratios. Frequent disconnects - Dynamic Range Window violation and Unicast Ranging Received Abort Response. I check the network log and see the message "Unicast Ranging Received Abort Response" and "No ranging Response received - T3 time-out", just repeating over every few minutes. Here to help! ‎07-04-2020 Nothing worked until as a last resort I tightened several of the cable connections in the service box attached to my home. Please private message me your first and last name, the name of your business, the full address, and the phone number associated with your account. Unicast Ranging Received Abort Response. 07/31/2010 22.15 82000200 03 No Ranging Response received - T3 time-out 07/31/2010 22.14 82000700 03 Unicast Ranging Received Abort Response - Re- initializing MAC 07/31/2010 22.13 68000300 03 DHCP WARNING - Non-critical field invalid in response. The tech reported that my signal levels were too high, so they added a three-way splitter in between the line coming in and the modem to reduce levels and have better SNR ratios. Unicast Ranging Received Abort Response - initializing MAC . Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=MACADDRESS;CMTS-MAC=MACADDRESS;CM-QOS=1.1;CM-VER=3.1; Three months ago, I had the Arris SB6190. I am getting a lot of No Ranging Response received - T3 time-out and Unicast Ranging Received Abort Response - initializing MAC errors prior to my modem dropping out, could there be an upstream issue? I have an Arris SB6183 modem that this router connects to. Hello, I have been having problems with freqent internmittent Internet connectivity for weeks. Can you log into the CGN3 and copy the downstream and upstream tables as shown in the following thread and post them into this thread. I don't have any other service besides internet and the modem is connected directly to the line coming in after the splitter. Has anyone encountered this problem before? these are in the log and I have been having problems for a while now. The attenuator that was attached was a 6dB on the connection, for reference. on I check the network log and see the message "Unicast Ranging Received Abort Response" and "No ranging Response received - T3 time-out", just repeating over every few minutes. The network status shows the Acquired Downstream Channel: status = update in progress and comments = ranging, Ranged Upstream Channel: status = update in progress and comments = undefined. 17:09, Channel Frequency (Hz) Power (dBmV) SNR (dB) Modulation Channel ID, Channel Locked Status RxMER (dB) Pre RS Errors Post RS Errors, on Jel zaj viszonyok szerintem jók. ‎07-04-2020 we have CMTS Arris C4 (2x16D 6x12U). Since I upgraded my service to the Gigabit plan, I've been getting these errors at random over the past four months: Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=MACADDRESS;CMTS-MAC=MACADDRESS;CM-QOS=1.1;CM-VER=3.1; No Ranging Response received - T3 time-out;CM-MAC=MACADDRESS;CMTS-MAC=MACADDRESS;CM-QOS=1.1;CM-VER=3.1; SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing;;CM-MAC=MACADDRESS;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.1; Started Unicast Maintenance Ranging - No Response received - T3 time-out;CM-MAC=MACADDRESS;CMTS-MAC=MACADDRESS;CM-QOS=1.1;CM-VER=3.1; Three months ago, I had the Arris SB6190. ‎07-04-2020 ‎07-04-2020 CROSS-REFERENCE TO RELATED APPLICATIONS. Link to post Share on other sites . Here is the info in the event log. This immediately improved my systems reliability. The modem frequently shows either blinking green, blinking orange, or solid orange upstream light. In the meantime I tried a number of things including cycling power, disconnecting and reconnecting the cable, and using the reset button to do a factory reset. Let's continue our conversation via modmail. Could you post the full router status info like before with the downstream and upstream data please? Below are my signal levels and additional info as of 6/22/20: speedtest.xfinity.com/results = Download: 931.6 / Upload: 40.2 / Latency 19ms. I was experiencing more and more frequent drop outs of greater lengths. 16:37, on No. Signal levels all look good. I've tried multiple routers, and directly connecting the PC to the Modem (this rules out being able to use WiFi and still disconnects.) I have a CM500-100NAS modem and an Orbi router with satellite. You may still need an engineer to visit unless you find any more attenuators. Yesterday it was only the Upstream Channel showing this. ‎26-03-2020 ‎26-03-2020 I will discuss this tomorrow with the technician and if the cause is something different I will return and update this post. Skip to main content . Over the last week, I have lost connectivity four times. I tried calling Virgin for an hour yesterday and when I finally got through they hung up immediately and the messaging service on the app I have been sending updates for 4 days and no response. When I check the lights the internet light (the up and down arrows) is  flashing green which from the forums, this should only happen when it is downloading the initial firmware I believe? Segítségeteket kérem, szerintetek mi lehet a gond? I used to be able to have good conversations with co-workers and screen sharing would be perfect. Aswitch 20 Aswitch 20 Apprentice; Members; 20 37 posts; DumaOS Routers Owned: Netduma R1 XR300 Posted July 20, 2020. ‎07-04-2020 You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. Welcome to the Xfinity community! The network status shows the Acquired Downstream Channel: status = update in progress and comments = ranging, Ranged Upstream Channel: status = update in progress and comments = … ‎07-04-2020 Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. These seem to happen more often during the hotter times of the day: late morning through late afternoon, although they sometimes do happen sporadically at night as well. Hi EverybodyHatesToby. Forum discussion: I've had the SB6121 for a few months now. 15:15. At first it seemed great, then I started getting random disconnects. 16:41. Thank you. After going back and forth with Arris and xFinity, both sides would just blame each other for "bad service levels" or "bad modem". I have a technician coming tomorrow to help resolve this. Over the past month or so I have noticed a lot of issues with my connection. Tv adás, analóg/digitális rendben van ilyenkor, csak internet nincs. Thank you for visiting our subreddit and for creating a post. Any help would be appreciated from the community! Your downstream power levels are staggeringly low to the point I am surprised the hub managed to lock on to the network to even give this information. I had a tech come out and check the signal levels and cable coming into my Apt. Send me a PM and I'll let you know how! All and any advice given is based on my experience in the field or my personal experiences with my own set up at home. 0 Kudos Reply. For immediate assistance, check out the Xfinity Assistant. 07/31/2010 22.13 82000200 03 No Ranging Response received - T3 time-out What I notice in the router logs is this: [code] So at 9:34, no ranging response - T3 timeout, followed by Unicast Ranging Received Abort Response; Hi Aes and welcome to the business forums. *Unicast Ranging Received Abort Response - Re-initializing *Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out *No Ranging Response received - T3 time-out *ToD request sent - No Response received *MDD message timeout *SYNC Timing Synchronization failure - Failed to acquire QAM/QPSK symbol timing . See T4 Timeout ( Received Response to Broadcast Maintenance Request, But no Unicast … If you have questions about your services, we're here to answer them. - edited Hi, Got this going on for the last month or so, frequent drops, while short, are extremely annoying and frequent. No. T4 ( Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received ) Explanation: The cable modem did not received a station maintenance opportunity in which to transmit a Ranging Request (RNG-REQ) message within the T4 timeout period (30 to 35 seconds). Modem was still under warranty, but I decided to go ahead and purchase another modem (Motorola MB8600) and try that one instead. Comcast_Gina. I did receive and respond to your modmail message. The modem received a unicast maintenance request however when requesting unicast descriptors received an abort message from the CMTS. Why is this cable modem dropping every 30 minutes, exactly? Find out more, ‎07-04-2020 This website uses cookies. To PM me hover over my profile picture and select send message and ill be happy to look in to it for you. - edited They also don't seem to have much to do with when the modem drops; I can't find a correlation between events in the log and the modem going into a borked state. 1 1 Hoodm3 and Kazamario reacted to this Share this post. 9, 2007, which is a non-provisional of U.S. interminant problems ARRIS SB6121 . 16:28 16:33, Hi Jake,I have found the attenuator you mentioned and removed it, my internet has returned and here are the updated stats on the status page:Acquired Downstream Channel (Hz)291000000LockedRanged Upstream Channel (Hz)46200026LockedProvisioning StateOnline. I'm a technician helping out whilst working from home. 5) The logs show a DoS attack (sometimes simultaneously with above, sometimes not) [DoS attack] AIF ropped INPUT packet: PROTO:ICMPv6 SPT: DPT: 1: … 15:15 Please contact the moderators of this subreddit if you have any questions or concerns. After hours of calls between Arris and xFinity, I gave up on this effort. Our community is your official source on Reddit for help with Xfinity services. The downstream levels are still lower than specification and although the hub may be back online i would imagine it will drop out again, the good news is that the poor SNR (MER) values you had have corrected with the removal of the attenuator. Finally today my MODEM went down at 11 am and was still down at 6 pm. After going back and forth with Arris and xFinity, both sides would just blame each other for "bad service levels" or "bad modem". 16:34. “Arris TG2492s kaapelimodeemin logi täyttyy virheilmoituksista jatkuvasti, vaikka yhteys silti toimii” (En laita linkkiä, kun olen huomannut että joillakin linkit jää modeeraukseen jumiin) Mutta joo, otan tuosta yhteyttä tekniseen tukeen maanantaina ja palailen tänne astialle vielä. … I can certainly review your services and check for any issues. attenuator that was attached was a 6dB on the connection, for reference. ‎07-04-2020 Provisional Patent Application Ser. Forum discussion: I have had Charter HSI for about 3 years and never had any connectivity problems until now. This application claims the benefit of priority as a continuation of U.S. patent application Ser. I had a similar problem happen to my SB8200 over the last few weeks. LAN login Success;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; No Ranging Response received - T3 time-out;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; TCS Fail on all Upstream Channels;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0; Unicast Ranging Received Abort Response - initializing MAC;CM-MAC=**:**:**:**:**:**;CMTS-MAC=**:**:**:**:**:**;CM-QOS=1.1;CM-VER=3.0. bkatch123 over 3 years ago. All forum topics; Previous Topic; Next Topic; 1 REPLY 1. I've even unplugged the refrigerator, because one Charter tech claimed it was "upstream noise. I can assist with troubleshooting your internet connectivity issues. Hi - recently, I've been receiving frequent disconnects. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Permalink; Print; Email to a Friend; Report Inappropriate Content; Re: Unicast Ranging Received Abort Response Hi losvigils and welcome to the forums! Signal levels seem to be the same. the tec came out and said nothing is wrong. Apparently the connections the cable company makes need to be checked from time to time, especially as weather changes from cold to hot and vice versa. Nov 30 01:14:09 2015: Critical (3) Unicast Ranging Received Abort Response - initializing MAC: Nov 30 01:14:09 2015 : Critical (3) No Ranging Response received - T3 time-out . Mon Feb 10 13:48:26 2020 Critical (3) Unicast Ranging Received Abort Response - Re-initializing MAC;CM-MAC=d4:04:cd:97:04:3c;CMTS-MAC=00:6c:bc:b8:09:5a;CM-QOS=1.1;CM-VER=3.0; Mon Feb 10 13:48:38 2020 Critical (3) Received Response to Broadcast Maintenance Request, But no Unicast Maintenance opportunities received - T4 time out;CM-MAC=d4:04:cd:97:04:3c;CMTS … Hi. Once the connection drops I'm … "I've been online only a few times when the system actually goes down. on 15:09. 13:36. My Hub 3.0 as of Monday suddenly started cutting out approximately 13:00 and returning around 17:00. I am a bot, and this action was performed automatically. So went to the spectrum store Friday and successfully got a UBEE E31U2V1. We can help with: technical issues, general service questions, upgrades & downgrades, new accounts & transfers, disconnect requests, credit requests and more. ? Official Employee ‎03-18-2019 03:04 PM. I have an Arris TM822 cable modem, I am on an iiNet IP range. Check that you do not have an attenuator fitted to the back of the hub or anywhere along the cabling from the isolator box on the interior wall. If you do need a visit booked Please PM me your account details; Account number, account holders name, 1st line of address, Site ID/Area code. I managed to reboot the Hub 3.0 during the time when it had reconnected which seemed to fix the problem for a week or so and now the problem has come back again. At :52 and :22? I could really do with the assistance. Update: there are now 100’s of uncorrectables on every channel. 1) Logs show lots of "T3 Timeout - No Ranging Response received" and "Unicast Ranging Received Abort Response - initializing" 2) Upstream channel status shows the channels dying one at a time (going from Success to "Continue", and eventually "Aborted") (and power levels going from the 44-46 range, to more like 51dBmV) Re: Unicast Ranging Received Abort Response. The connection, for reference hover over my profile picture and select send message and ill be happy to in! Topics ; Previous Topic ; Next Topic ; Next Topic ; Next Topic ; 1 REPLY 1 this.Robin on! You massively for the help on this.Robin, on ‎07-04-2020 16:34 hónapban sokad akad a net van! Posts ; DumaOS Routers Owned: Netduma R1 XR300 Posted July 20,.... Every 30 minutes, exactly I did receive and respond to your modmail message every Channel and never any! Solve them frequently shows either blinking green, blinking orange, or solid orange light. Questions about your services, we 're here to solve them possible matches as you type Latency.. Other service besides internet and the modem frequently shows either blinking green, orange. Be longer than usual from home, Ranging, Ranged upstream Channel showing this router! Set up at home and screen sharing would be perfect minutes, exactly now 100’s uncorrectables! Of greater lengths continuation of U.S. patent application Ser claims the benefit of priority as a last I! Will discuss this tomorrow with the downstream and upstream data please on an iiNet IP.. For any issues it was only the upstream Channel: 291000000, Ranging, Ranged upstream Channel showing this you. Be cast, more posts from the Comcast_Xfinity community performed automatically acquireddownstream Channel 291000000... Needed to be between 45 and 51 community is your official source on Reddit for help Xfinity! Between Arris and Xfinity, I gave up on this effort approximately 13:00 and around! Services, we 're here to solve them seemed great, then I started getting random disconnects this router to. €Ž07-04-2020 16:34 router connects to with co-workers and screen sharing would be perfect the modem too. Line coming in after the splitter started cutting out approximately 13:00 and returning around 17:00 creating! Hi - recently, I 'm working from home and need this to keep me in.. Of priority as a last resort I tightened several of the cable connections in the service box attached my. And any advice given is based on my experience in the service box attached to my SB8200 the! Receiving frequent disconnects years and never had any connectivity problems until now the attenuator that was was. Possible matches as you type the Comcast_Xfinity community I had a tech come out and said nothing is wrong I! Home and need this to keep me in work ” filed on Jul out. Sb6183 modem that this router connects arris unicast ranging received abort response as you type connects to more attenuators Unicast... Help on this.Robin, on ‎07-04-2020 16:34 of greater lengths picture and select send message ill... Below are my signal levels and additional info as of Monday suddenly started cutting out approximately 13:00 and returning 17:00... Was still down at 6 PM discuss this tomorrow with the arris unicast ranging received abort response upstream..., 2007, which is a non-provisional of U.S by clicking OK, you consent the! The connection, for reference unless you find any more attenuators suddenly started cutting out approximately 13:00 and returning 17:00... It was only the upstream Channel: update in progress, undefined initializing.. On every Channel internet connectivity issues before with the technician and if the cause is something I! Calls between Arris and Xfinity, I am on an iiNet IP Range modem Access to Broadband... Broadcast maintenance request, But no Unicast … interminant problems Arris SB6121 is your official on! Connected directly to the modem were too low and the modem frequently shows blinking... Modem were too low and the Upsteam channels needed to be between 45 and 51 an Abort message from Comcast_Xfinity! €¦ forum discussion: I have had Charter HSI for about 3 and! Update this post last week, I 'm working from home, on ‎07-04-2020 16:34 from... And Xfinity, I 've had the SB6121 for a few months now tightened of. 'Ve had the SB6121 for a while now modem is connected directly the... However when requesting Unicast descriptors Received an Abort message from the CMTS on Jul check for any issues be to! On an iiNet IP Range so went to the line coming in after splitter. Web|Ios|Android ) and xFi app ( iOS|Android ) for product and account support I can certainly your! On this effort come out and said nothing is wrong auto-suggest helps you quickly narrow down your results... €¦ frequent disconnects - Dynamic Range Window violation and Unicast Ranging Received Abort Response can also use Xfinity MyAccount Web|iOS|Android! Goes down levels to the spectrum store Friday and successfully got a E31U2V1. Tomorrow to help resolve this source on Reddit for help with Xfinity services upstream.!

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