MoneyGram offers a choice of currencies for sending or receiving money in select countries. to count towards your company rating, you can also leave a comment for this review. I had gotten a tax refund advance through TurboTax and due to that you only have an online card number. You can try to reach review author by writing a comment to the review or try one of our business solutions. The response was still the same - transaction cancelled. Each money order issuer (the Post Office, MoneyGram, and Western Union) has its own process for getting a refund. There's always the possibility — as with a check — that the money order might go missing or never be collected, so MoneyGram does have a refund process. Subscriptions are not refundable. Related: Moneygram - Too many hoops. If the money order has been cashed, a photocopy is returned. However, this value can also change at anytime. However, you have to cancel the transaction within 30 minutes of payment in order to get a full refund. Would You Like to Convert It Into Review? If you sent the transaction online, you may cancel it under the transaction history section of your account or through the “Track a Transfer” tool; the Transaction Details page will include an option to cancel the transfer. At this point I called MoneyGram support line and was advised to go back to the agent and get a refund. So you can only TEMPORARILY do online transactions or transfers through companies such as cash app, moneygram, and western union. MoneyGram charges a $40 nonrefundable fee for this tracing process. CHANGE OF RECEIVER NAME ON MONEYGRAM: MONEY GRAM REFUND. Present your valid identity card and your Moneygram reference number for transactions. *I paid a $16 transaction fee for the wrongfully cancelled transaction. If the company is suspicious about your transactions, they have a right to deny you service, even if their basis for denial is totally unfounded. A lost or stolen money order will take moneygram up to 30 days sometimes 60 days to refund your money!And this is another slap in the face of the customer...MONEYGRAM WILL NOT PUT A STOP PAYMENT ON THE MONEY ORDER!..until they have processes the paperwork and refunded your money, but in the mean time your money order is … To enable Verizon Media and our partners to process your personal data select 'I agree', or select 'Manage settings' for more information and to manage your choices. We and our partners will store and/or access information on your device through the use of cookies and similar technologies, to display personalised ads and content, for ad and content measurement, audience insights and product development. So why only one star? In most cases, they'll just cancel the transaction and refund your money. You may have to pay a cancellation fee, but you will be funded the principal amount. Find the status of any transaction by entering it's Authorisation or Reference No., plus your last name. To cancel a Western Union money transfer, contact the place you bought the transfer from. According to the MoneyGram help section, to request a refund, please contact the MoneyGram online electronic operations centre through the MoneyGram website or via phone at (800) 922-7146. they did the same thing to me making me pay the fee again just to add a second last name!! If they had not cancelled my account I could have gotten it for free. Now mind you the receiver is my AUNT!!!!! With most money order issuers, including USPS, Western Union, and MoneyGram, you can cancel the payment. An order placed online or by phone will be reissued to your debit or credit card within 48 hours. If the recipient hasn't picked up the order, the representative will cancel the MoneyGram. You may have to pay a cancellation fee, but you will be funded the principal amount. https://www.moneygram.com Conclusion. How does MoneyGram plan to comply with the 30-minute cancellation and refund rule? The name of the recipient on a MoneyGram transaction could necessitate a change on the following grounds: 1. Private messages do not impact your company rating. That money will eventually go back to people who wired – and lost – money to a scammer through MoneyGram starting in 2013. Report Fraud It's easy to report fraud online, simply use the form below selecting 'Report Fraud' in the type of request drop down section and provide details of the incident. So if you don't k ow the person personally than they can't and will not do the money order. They took my money but told me to wait 3-10 business days for a refund! Received an email: For your security, please note that effective immediately your MoneyGram Online profile access has been revoked and your profile has been suspended. Moneygram Money Transfer. Steps. Choose whether you want a refund or a new money order. Do I have any recourse? If you have the receipt, you can try going back to the store where you bought the MoneyGram and asking to return it. You can fill out the claim card form in order to request the MoneyGram money order refund. There is a transaction limit for Moneygram per day. Refund method: Check; Processing time: Up to six weeks; Cost: $12; How to request a refund: At least 30 days after the original purchase date, submit a Money Order Claim Form along with the money order stub (if available) and the $12 processing fee as a money order or cashier’s check. So I call money gram and they tell me they have the right to cancel any transaction. I got the following message in my Moneygram account and I contacted the following number to provide my Bank Details You can only send up to $2,999 per day or $2,999 per month via this platform. Exact dates will follow.) 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